Within 48h of redeeming the prize LOOKUP will share the order to Puzzlemania, the product's Italian distributor, who will arrange shipping to the address indicated.
Puzzlemania may:
- Accept the order because it is in stock and ship the product as quickly as possible;
- If the product is soldout, wait for the product to be restocked or accept a proposal for an alternative product;
- If the product is soldout, is no longer being restocked, and you do not accept the proposed alternatives, request a refund of UPs and reinstate premium redemption.
LOOKUP purchases the product on your behalf and the supplying and distributing company is relieved of any liability.